Delete your account data

Pramaan · Frontier Labs Private Limited

Pramaan does not create accounts of its own — you sign in with an account managed by your organisation's identity provider. What Pramaan stores about you, and how to delete it:

Delete this app's data yourself (immediate)

  1. Remove the device enrolment: in the app, open Settings → Where you're signed in and revoke the device(s). This immediately deletes the device record, its push token and its approval key registration from the server; the hardware key on the device is invalidated.
  2. Remove local data: uninstall the app. On-device keys, authenticator (TOTP) secrets and cached profile data are destroyed with it. If you enabled encrypted sync, the encrypted copy stays on the server: turning sync off in the app only removes the passphrase from this device, and revoking the device does not delete it. To have it deleted, use the email request below.
No app access any more? Email contact@pramaanid.cloud with the subject "Pramaan data deletion request" from your registered address, naming your username. Enrolment records and sync data are deleted within 30 days; you'll receive a confirmation.

What is deleted, what is retained

  • Deleted when you revoke the device: the device record (device label, public keys, key-attestation chain, push token, any offline approval secret and the latest device-health report). Deleted on request: encrypted sync data. Deleted when you uninstall: cached profile data and keys on the device.
  • Retained: security audit events (sign-in approvals and denials) are kept for the period required by your organisation's security policy, then purged. They are retained as security records, not marketing data.

Deleting the account itself

Your sign-in account (name, email, group memberships) belongs to your organisation's identity system, not to Pramaan. To delete or deactivate the account itself, contact your organisation's administrator — for Frontier Labs deployments that is the Frontier Labs team at the address above.

See also the privacy policy.